Help Topics

Secure Shopping

New Customer's Guide

How do I find my product?

Read below to find out how to search or browse through our site. offers a deep selection of products from a vast variety of manufacturers, divided into specialty stores with dozens of categories within each store. That's a lot of stuff to sort through, so we created cutting-edge search engines to help you quickly find whatever you want.


There are a number of ways you can search for a product until you find exactly what you're looking for.

The most relaxing way to shop with us is to browse through the categories at the top of the web-page and then refine what you are looking for by clicking on each section, spilt into either product types (i.e. Power Drills) or branded types.

Alternatively, if you know exactly what you want, just type in the product or brand into our search facility located at the top of the page and we will find you everything related to your specific search.

Once you have found what you want, click 'buy', and when you're done shopping, follow the on screen instructions to fill in your payment and delivery details. Easy.


Our site is also a great place to browse. Click on any of the in-store categories listed on the left side of each store's home page. Visit our many specialty and favourite manufacturer stores or explore our great buys and bestseller lists.

Enjoy a complete shopping experience without ever leaving your seat!

How do I navigate the site?

We've built with one thing in mind - enabling you and all our customers to buy products better. Within our stores, you'll find many specialty stores you can shop from using the same easy checkout process. Visit any store from anywhere on our site by clicking on one of the store tabs at the top of the screen.

Once you're in a store, click on the categories along the left side to explore our deep selection of products.

Use the links on the right of the page to get to important places like support and checkout from anywhere on our site.

Do I need to register?

You do not have to register with to use our site. The first time you make a purchase, we will automatically set up an account for you.

If you're not yet a customer, why not browse our stores, or product pages, and take a look at the bestseller lists and product reviews. To reach the homepages, click the tabs, at the top of any page.

How to create an account?

Your account is created automatically for you the first time you place an order.

When you place your first order you provide your e-mail address (so we can notify you when the order has been dispatched) and create a password.

The next time you want to place an order we'll ask you to log in using the same e-mail address and password. Your account details such as name, email address, delivery address can be changed at anytime in your account settings.

Uniquely, and unlike many other online retailers and because we value our customers privacy you can close your account whenever you choose to, all recorded data will be removed from our servers. Please contact us if you wish to delete your account.