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Delivery Rates for Returned Items offers a guidance policy with respect to refunds, as each case is unique to each seller it is ultimately between the buyer and seller to compromise on whether an order should be fully or partially refunded. offers buyers the option to “File a Claim” against any seller that they feel is not honoring our guidance refunds policy, we can then look into the case and decide upon an outcome based on our Buy-With-Confidence Guarantee

Calculating Delivery Rates for Returns

Returning items is normally free of charge however if you are returning the product and it is not as a result of an error made by the seller you will be charged for returning the item(s).

Our Returns Policy does not affect your Statutory Rights.

Returns and Refunds