Seller Buydirect

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Returns Instructions

Locate your order ID in your account in view orders, then return items from the selected order.

Contact this seller (Must have a Choiceful.com account and have placed an order)

Want to cancel an order, or return an item? Cancelling orders

 

Returns Policy

By placing an order on Choiceful.com or any of its international sites, you indicate that you have read and agree to the following return policies and conditions. Click here to read our web site Terms and Conditions.   If your returned product does not match all applicable criteria listed below, it may be rejected by the seller and returned back to you at your cost. Consequently, your Returns Request will be nullified, any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping to and from the seller’s location that may be incurred by Choiceful.com. By requesting an Return and/or shipping a return in violation of this policy you hereby agree to accept our shipment of the return back to you and to the payment of all shipping costs to and from our seller’s location. Our arrangements with our sellers, suppliers and manufacturers allow us no room to make exceptions.   Basic Criteria   All returns must include the following:   Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)   Original intact UPC barcode. Do not cut out the UPC code (for rebates) until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.   Original packing slip. Do not mail or dispose of the packing slip (for rebates) until you have examined and tested the product to your satisfaction.   The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, etc.)   Manufacturer documentation (manuals, warranty cards, registration information, etc.)   Basic Return Policy   Unless otherwise stated below, you have 30 days from the date your product arrives to get your product returned back to us.   Except as provided for verified defective products (See Special Returns Policy for Defective Products below), you will be responsible for all shipping charges for returns.   Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the payment type used for the original purchase. For merchandise purchased with a gift coupon as the sole payment method, we will refund the balance due to you back to a new gift card unless the balance is prohibited by law.   Please allow up to 14 days from shipment for your return to arrive at the seller’s location. Note: Delivery times vary based on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and ...Read more