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Complete an online returns form or contact us to obtain your returns reference number. You will need to provide us with your order number and the details of the item to be returned. |
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You can use our online returns form for the quickest reply, or phone us on 0845 337 3381, international customers should call 0044 (0)845 337 3381. |
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Once you have your returns reference number, pack the items along with your receipt securely in a box. You can use the box the items arrived in or another box, if you prefer. |
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Return the item in its original condition, including packaging and obtain proof of return from the carrier. |
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We will then process a refund once your returns are received. |
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